If you have any requests from your customer support team, you will spend time investigating issues, clarifying expected flows, researching user requests, and scoring bugs. 9:00–9:30 Check and respond to urgent tasksĪs a product manager, you’ll likely begin your day by checking your email, Slack, and customer relationship management tool like Zendesk or Intercom. Here are some of the most common daily tasks for product managers. to have time to check in with team members on the east coast or in Europe before they wrap up for the day. For example, a San Francisco-based product manager might start their workday at 6 a.m. This flexibility allows you to connect with team members who are based in other time zones. You might start early and end late while taking breaks throughout the day for yourself. You may also find that your hours don’t fit a typical 9–5 schedule (so the times we provide in the schedule below are merely rough guidelines). With a hybrid team, it’s also important to look for ways to encourage communication and build relationships since connection with your team might not come as naturally as if you all worked in the same office. As a product manager, it’s important for you to understand this and allow yourself time for both types of activities.
So what exactly does a product manager do on a daily basis? Generally, this role involves a fine balance of dealing with urgent “fires that need to be put out” and more strategic, long-term thinking and planning. Rian also finds that working in a hybrid environment makes it easier to make sure “the right people know about things, and the wrong people don’t get distracted by things they don’t need to be involved in.” Melissa Perri, founder and CEO of Produx Labs also found that as a product manager, one of the best teams she ever worked on was a remote team. But in his experience, “there are certain things that remote work is naturally better suited for than on-premise work… remote work makes it much easier to develop and instill a rhythm of collaboration and focused time for a team.” Some people have a firmly held belief that you need to be present in order to influence others and collaborate effectively. Product manager and designer Rian van der Merwe acknowledges that there can be pushback against the idea of product managers for hybrid or remote teams. But it’s worth taking a moment to consider why some people are resistant to the idea. Keep reading this post for tons of practical tips and tricks from PMs who have mastered the art of dealing with hybrid or remote teams. Is it possible to be a product manager for a hybrid or remote team?
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